Privacy Policy

This Privacy Policy describes how LYSS TECHNOLOGY PRIVATE LIMITED and its affiliates (collectively "LYSS TECHNOLOGY PRIVATE LIMITED, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website https://lyss.in (hereinafter referred to as "Platform"). By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy.

1. Collection of Information

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. This includes personal information provided during sign-up such as name, date of birth, address, telephone/mobile number, email ID, and proof of identity. Sensitive personal data, such as bank account details or biometric information, may be collected with your consent to enable specific features on the Platform.

2. Usage of Personal Data

We use personal data to provide the services you request, assist business partners in fulfilling orders, and enhance customer experience. We also use this data to troubleshoot problems, protect against fraud, and conduct marketing research. You have the option to opt-out of marketing communications at any time.

3. Sharing and Disclosure

We may share information internally within our group entities and affiliates. We may also disclose data to third-party service providers, logistics partners, and government agencies when required by law or to protect the rights and safety of our users.

4. Security Precautions

We adopt reasonable security practices and procedures to protect your data from unauthorized access. While we strive to protect your information through secure servers, the transmission of data over the internet involves inherent risks, and users are responsible for protecting their login credentials.